Billing Frequently Asked Questions
Frequently asked questions
Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at www.carecredit.com to pre-apply for their services before your date of surgery. We DO NOT take personal or business checks.
When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
Do you charge interest?
No.
Are we able to set up a payment plan?
Unless payment arrangements are approved in advance full payment is due on date of service or prior. Please contact our office immediately at (407) 201-3686 and ask for our collections department.
What is included in my bill?
We are dedicated to reducing the cost of your medical care. In fact, we do not itemize invoices since most procedures have established charges. You will receive separate invoices from us, your surgeon, and anesthesiologist, or pathologist. Some specialty items may require additional charges.